Ethics & occurrence reporting
Ethics and Compliance Helpline
The Ethics and Compliance Helpline is a convenient way for LiveOnNY employees, volunteers, partners, hospitals, vendors and other entities to seek assistance, make a suggestion, and report on specific issues that pertain to ethical matters.
LiveOnNY is committed to systems and performance improvement. In order to improve its systems and processes, LiveOnNY documents and evaluates any occurrence that is inconsistent with established standard operating procedures, and/or has hindered or may have potentially hindered optimal organ and/or tissue activities. Anyone involved or witness to such an event must file a report.
The Helpline is hosted by a third party, Lighthouse, in order to maintain confidentiality and anonymity when requested, to the extent possible.
This comprehensive third party tool helps to address potential ethical matters in the conduct of business, while cultivating a positive work environment and a relationship of mutual respect and trust.